What should I do about a missing/damaged Samplico Box?
When your order arrives, we recommend that you check your Samplico box while the courier is with you and ask the courier for a record if the products are missing or incorrect. If you are not present at the address during the delivery and later discover that there is an issue with your box, you can contact us via contact@samplico.com
Delivery Questions
Can I cancel/return my order?
What should I pay attention to while claiming products?
I encounter with error page while claiming products. What should I do?
In how many days will my free box to be delivered?
How can I track the shipment of my Samplico Box?
What happens if I am not at the delivery address when my order arrives?
What Is Reference Code?
Can I change the delivery address of my order?
Do I need to pay for shipping?
What should I do about a missing/damaged Samplico Box?
Which courier company will deliver my box?
My free products have arrived, now what?